General Customer Service (Mobile Game) (1 Year Contract) (2 positions)
Tencent (Thailand) Company Limited
Job Responsibilities :
- Responsible for handling players' feedback such as billing issues, gameplay inquiries and general game-related
- Categorize the issue and diligently deliver daily/weekly/monthly reports to VIP Customer Service
Qualifications :
- Bachelor’s degree or above
- Language skill: Native Thai; Fluent in English
- Excellent communication skills
- At least 2 years of experience in customer service, especially in gaming industry
- Passionate about mobile game
- Attentive to details and eager to help players
- Basic computer skills (MS Office. Etc.)
