General Customer Service (Mobile Game) (1 position)

Tencent (Thailand) Company Limited

Job Responsibilities :

• Responsible for handling players' feedback such as billing issues, gameplay inquiries and general game-related
• Categorize the issue and diligently deliver daily/weekly/monthly reports to VIP Customer Service

Qualifications :

• Bachelor’s degree or above
• Language skill: Native Thai; Fluent in English
• Excellent communication skills
• At least 2 years of experience in customer service, especially in gaming industry
• Passionate about mobile game
• Attentive to details and eager to help players
• Basic computer skills (MS Office. Etc.)