Technical Cloud Consultant (TAM) (1 position)

Tencent (Thailand) Company Limited

Job Responsibilities :


  • Advocate for customers and be their voice within Tencent
  • Assist customers with the adoption of Tencent Cloud, and support migrating and building of software and services on the Tencent Cloud platform
  • Represent Tencent, conduct training sessions, and build deep relationships with key technical leaders within the customer’s organization
  • Diagnose, solve, and work with Tencent Cloud engineers to ensure customer’s technical issues are resolved quickly
  • Research and participate in architectural discussions with customers to ensure solutions are designed for successful cloud deployments
  • Assist customers with reviews of service disruptions, metrics, and launch planning
  • Prepare accurate and timely reports
  • Document technical knowledge in the form of notes and manuals

Qualifications :


  • BE, MS degree in Information Technology, Computer Science or relevant field
  • 5+ years of software design, development, and operation experience
  • 3+ years of experience in infrastructure architecture, database architecture and networking
  • Strong knowledge of software development tools and methodologies
  • Good understanding of data modeling and architecture with the ability to quickly learn complex systems and new technologies
  • Able to provide technical training


Preferred Qualifications:

  • Experience managing cloud infrastructure or architecting cloud solutions
  • Experience with cyber security and disaster recovery
  • Familiar with Docker and Kubernetes
  • Experience in Informational Technology operations
  • Professional communication skills, with a high degree of comfort speaking with executives, IT Management, and developers
  • Experience with network and operating systems will be a plus
  • Recognized contributions to open source projects
  • Experience in a 24x7 operational services or support environment will be a plus

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