Ads & Sales Operations Associate (1 position)

Tencent (Thailand) Company Limited

Job Responsibilities and Qualifications :

Responsibilities:

Ads Operations

• Campaign & Technical Execution: Drive end-to-end programmatic operations, including ad unit and campaign setup (Direct Deals, House, Affiliate, etc.), technical tagging, and troubleshooting. Ensure regular quality checks and maintain data accuracy and integrity across SAP, Jira, and major ad platforms.
• Performance Reporting & Sales Support: Monitor budget pacing and campaign performance to ensure full delivery against client KPIs. Provide Sales teams with accurate forecasting, optimization insights, and performance reports.
• Customer Contact Point: Act as the primary contact for Line OA by responding to inquiries, recording lead data, and supporting product monetization through effective lead management.

Sales & Cross-Functional Coordination

• Sales Support & Documentation: Support the Sales team with inventory forecasting, technical feasibility checks, and post-campaign reporting. Manage required sales documentation and administrative requests.
• Team Coordination: Serve as the key operational liaison between Sales and Ad Operations teams to ensure clear communication, smooth workflows, and timely completion of sales support tasks.

Reporting & Workflow Improvement

• Regular Reporting: Prepare and summarize weekly and monthly performance reports for assigned campaigns and tasks.
• Workflow Optimization: Identify operational bottlenecks and propose improvement initiatives to enhance accuracy, efficiency, and speed in daily workflows.

Qualifications:

• Bachelor’s degree in Marketing, Business Administration, Information Systems, or a related field.
• Minimum 2 years of experience in an Ad Network or Publisher environment with a strong understanding of the digital advertising ecosystem.
• Hands-on experience with digital advertising platforms such as Google Ads, Facebook Ads, and DSPs.
• Familiar with using ERP systems or workflow management tools.
• Strong data analysis skills with advanced proficiency in Excel or Google Sheets (e.g. Pivot Tables, VLOOKUP).
• Highly detail-oriented with a strong focus on accuracy and flawless execution, especially in technical setups.
• Strong problem-solving skills, able to quickly identify issues and resolve or escalate them in a fast-paced environment.
• Professional proficiency in English and Thai (both written and spoken) is preferred.