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WeChat Pay Assistant Operations Manager – Southeast Asia (1 position)

Tencent (Thailand) Company Limited

Job Responsibilities and Qualifications :

Job Description:

WeChat Pay is looking for an Assistant Operations Manager based in Bangkok to support the growth of our overseas business in the Southeast Asia region. This role will focus on daily operations, business support, and cross-functional coordination to ensure a smooth and efficient ecosystem for our partners and clients.

Responsibilities:

  • Maintain daily communication and provide timely responses to partners and clients via WeChat groups, WeCom groups, and email. Coordinate internal and external process flows and ensure smooth information exchange.
  • Initiate, configure, monitor, and review operational campaigns and WeChat ecosystem products, including advertising traffic, Official Accounts, and Channels (Video Accounts).
  • Assist in regional business data analysis and support the development of customer partnership proposals.
  • Conduct and compile monthly and quarterly market and customer research reports.
  • Liaise with cross-functional internal teams to ensure efficient operational flow and resource alignment.

Requirements:

  • Experience in business development or retail industry is preferred; prior experience in payment platforms or the banking industry will be an advantage.
  • Strong understanding of local (Southeast Asia) culture and market trends.
  • Proficient in English and Chinese (both spoken and written); proficiency in Thai is a strong plus.
  • Excellent communication, coordination, and presentation skills.
  • Fast learner with strong ownership, accountability, and drive for results.
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