Assistant Partner Manager (2 positions)
Tencent (Thailand) Company Limited
Job Responsibilities and Qualifications :
- Communicate with creators in daily basic on content strategy and direction to foster creator’s productivity and performance in the platform.
- Build up creators’ sense of trust and belonging to WeTV through prioritizing and delivering outstanding customer service, troubleshooting, and innovative and scalable solutions for creators.
- Educate partners about the WeTV platform product functions, content policy, restrictions, and specs. This may include developing training materials and documentation.
- Work cross functionally to provide partner feedback to help Producer/Engineering teams make better informed decisions about products roadmaps.
- Partner performance review and payment settlement
- Familiar with creator community, insightful understanding or creator’s demand and motivation
- Client facing experience in account management, technical support, technical troubleshooting, resolving customer queries, and working cross-functionally
- Strong interpersonal and communication skills