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Partner Manager (1 position)

Tencent (Thailand) Company Limited

Job Responsibilities and Qualifications :

Responsibilities:

  • Communicate with creators in daily basic on content strategy and direction to foster creator’s productivity and performance in the platform.
  • Build up creators’ sense of trust and belonging to WeTV through prioritizing and delivering outstanding customer service, troubleshooting, and innovative and scalable solutions for creators.
  • Educate partners about the WeTV platform product functions, content policy, restrictions, and specs. This may include developing training materials and documentation.
  • Work cross functionally to provide partner feedback to help Producer/Engineering teams make better informed decisions about products roadmaps.
  • Partner performance review and payment settlement

Qualifications:

  • Familiar with creator community, insightful understanding or creator’s demand and motivation
  • Client facing experience in account management, technical support, technical troubleshooting, resolving customer queries, and working cross-functionally
  • Strong interpersonal and communication skills
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